Support
Q. I forgot my username or password, what do I do?
A. For the fastest service, you should use Verotel's automated password recovery system. You MUST know what email address you used when you signed up for a membership - if you are one of those people that use an alternate email address when you sign up for adult sites, you need to use the one you SIGNED UP WITH.
Click this link for the Verotel Password Recovery page.
Q. My password doesn't work, what's wrong?
A. SneakyPedia.com has a ZERO TOLERANCE policy on password sharing, and we use automated software to track this. Share your password, your account will be suspended, and no refund will be issued. If you contact us to re-activate an account terminated due to password sharing activities, you'd better have a darn good explanation!
If you know you haven't been sharing your password, but you're still having problems, please contact us,
there are certain rare circumstances that will trigger an automated lock
out.
Q. How can I cancel / terminate my membership?
A. SneakyPedia.com is billed by Verotel / Tickets Club, a reputable adult payment processing company. You can be assured that if you want to cancel your subscription, you will not have any problems doing so. For the fastest response, use the web based self service cancellation page:
Verotel Customer Service - Cancel your Subscription
To cancel your subscription you need to know your:
- Username
- Password
If you don't know your username and password, then you need to use the Verotel General Support form to request cancellation, or contact us directly:
SneakyPedia.com is registered with and rated by ICRAto prevent this site from being
accessable to minors when the following parental control software is used:
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Lost Passwords and Support |